Posted:
(Cross-posted from the Google Inside Adwords Blog)

Last year, we introduced Shopping campaigns to a limited number of advertisers as a new, retail-centric way to manage and promote your products on Google. It allows you to browse your inventory directly in AdWords, streamlining how you organize, bid and report on your Product Listing Ads.

We received great feedback from advertisers so far, who say that Shopping campaigns help them save time organizing their inventory and discovering new opportunities to optimize and grow their traffic online. Here are just a few things we’re hearing from retailers.

  • "We're very excited about the opportunities that come with Shopping campaigns. It makes life easier for retailers who want to get more granular with their targeting, solving many problems that exist today. Its features help clients manage, exclude and prioritize their products and can help clients continue to see increased ROI on PLAs in the future." - Todd Bowman, Product Manager, RKG

  • "Thanks to Shopping campaigns, our 8000+ product catalog is manageable now. The advanced competitive metrics, such as impression share and benchmark max. CPC, really help us manage bids efficiently." - Nick Carter, Director of Marketing & Sales, ValuePetSupplies

  • "The transition was very easy. We quickly created product groups for the top 25 brands and a ‘top sellers’ strategy and saw a 6% reduction in CPC and a 13% increase in conversion rate. The combined benefit of these two improvements alone has meant our CPA has reduced by 20% since we launched Shopping campaigns." - Rich Brown, Head of PPC, Farfetch

  • “Transitioning our customer AllesRahmen.de to the new Shopping campaigns was the best decision. They not only saved us time, but the additional information on benchmark CTRs and max CPCs also helped us to optimize the campaign efficiently, lowering our CPA by 88%.” - Melanie Lang, Head of SEA, Beyond Media

  • "Shopping campaigns definitely gave us more control over our bidding, helping us quadruple our click-through rate, reduce our cost-per-order by two-thirds, and increase our conversion rate by 88% year on year." - Shira Reineking, Head of Campaign Management Online Business, real, - 

Starting today, Shopping campaigns are now available to all advertisers around the world.

Based on feedback from early adopters, Shopping campaigns also now allow you to bulk edit your product groups at scale. API support and a bid simulator are coming soon. We’ll continue to build out support for Shopping campaigns, working closely with external agencies and search management platforms as well.

Learn how to get started with the help of a few resources:



Need additional assistance? We’re happy to help. Feel free to visit our Help Center or contact us.

Posted by Eric Tholomé, Director of Product Management, Google Shopping
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Posted:
Here at DoubleClick Search, we’ve been focused on developing tailored solutions for retail advertisers  -- delivering the scale, performance, and speed our customers need to maximize revenue for their businesses. Today, we’re excited to introduce the DoubleClick Search Commerce Suite, a robust toolset offering a smarter, faster, product-centric layer to search management. The suite is comprised of solutions that help you automatically create and update text ad and PLA campaigns based on your product catalog, leverage real-time data to optimize against your product or category-level business goals, and measure it all with flexible, product-based reports.

Putting “product” at the core of commerce investments
We designed the DoubleClick Search Commerce Suite with products at the core, letting you efficiently build, manage, and optimize campaigns by seamlessly integrating with your existing product investments. As the only platform directly integrated with Google Merchant Center, we make your product inventory visible and accessible within DoubleClick Search -- meaning there’s no need to navigate a separate interface, manage a manual upload, or wait for a separate team to deliver product feed data. Instead, anyone on your marketing team can act on live updates, as they happen.

For example, inventory-aware campaigns uses this live product information to automatically create and update text ads, keywords, and bids based on real-time changes to your Google Merchant Center feed -- inclusive of updates to pricing, availability, product descriptions, and more -- with no extra work, and at no extra cost to set up.

For ATG Stores, an ecommerce company for home goods, the ability to directly interact with Google Merchant Center data in DoubleClick Search was crucial in allowing the team to quickly iterate across their four million SKUs. “Inventory-aware campaigns have been a game changer,” says Tom Heffernan, Search Marketing Manager for ATG Stores. “It’s impressive to see that what would previously have taken a full week to do is now being updated in the system in less than an hour.” In addition to time savings, this smart automation also helped the team take advantage of broader long-tail keyword coverage to widen reach and uncover incremental revenue. As a result, ATG Stores tripled their return on ad spend (ROAS) for their inventory-managed campaigns.

Today, we’re extending the power of this product-centric automation with two new capabilities for Product Listing Ads (PLAs):

  • Dynamic Product Listing Ads creation, an extension of inventory-aware campaigns, lets you automatically generate and update PLA campaigns in real time, based on your Google Merchant Center feed.
  • Product Listing Ads optimization with intra-day bidding based on the freshest data lets you react quickly to changes in the market -- executing bids to meet your ROI goals on both high-volume products, as well as the long tail.

Dynamic Product Listing Ads creation
In addition to your text ads, you can now dynamically manage your PLA campaigns using the same, seamless workflow you use for the rest of your campaigns  -- ensuring you’re always up to date, maximizing coverage, and driving better ROAS and volume.

Already, advertisers are seeing the benefits. “The ability to auto-generate PLA campaigns from existing product inventory drastically simplifies our setup process,” said Carissa McStay, Associate Manager at global marketing firm The Search Agency. “I was able to generate new PLA campaigns with over 1000 ad groups by product type in a matter of minutes -- not only saving us hours of time, but ensuring that our new customers see the most compelling ads that are relevant to them.”

Product Listing Ads optimization (beta)
Our Performance Bidding Suite offers the flexibility to optimize from a variety of signals and conversion sources including formula columns, external data (like calls), and Google Analytics goals; now, these same powerful bidding algorithms extend to your PLA campaigns. With more product-level information available, DoubleClick Search bid strategies can fine-tune bids on high-volume products to drive the most revenue, as well as handle the long-tail products that may receive less traffic.

And like with the rest of DoubleClick Search bid strategies, PLA bid strategies benefit from access to the same real-time data, with bids based on up-to-the-minute conversions to capture every new opportunity. This allows advertisers to respond to market changes at the drop of a hat -- even during the busiest holiday shopping days like Black Friday, Cyber Monday, or Valentine’s Day.

As the global leader in performance marketing, iProspect understands that speed is often the difference between seized and missed opportunities for retail clients. "Real-time is the future of retail, and DoubleClick is leading the way with the ability to optimize from real-time conversion information,” says Jeremy Hull, Director of Bought Media at iProspect. “With fast, accurate data, DoubleClick Search offers clients the tools they need to optimize throughout the day as traffic shifts occur.”

Just the beginning
This product-centric focus will continue to guide our feature development, helping us quickly innovate additional tools that will drive revenue for the ecommerce business. To learn more about upcoming DoubleClick Search Commerce Suite developments in easy workflows, insightful reporting, and new technology integrations and partnerships, stay tuned to the DoubleClick Search blog, or follow us on Google+.
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Posted:
Black Friday and Cyber Monday are no longer one-day events. Facing a shorter holiday season, retailers rolled out deals earlier than ever this year, and shoppers followed suit. In fact, people were searching for Cyber Monday deals as early as Thanksgiving Day when Cyber Monday was a top trending search on Google. What else does our data show? Not only did consumers start early, but they also hunted for deals all weekend long, often on mobile devices. Tech gifts dominated and vloggers shared their finds in “haul videos” on YouTube. Savvy advertisers are tracking these trends to inform and improve their efforts all season long.

Click here to read the full article on Google Think Insights.

Posted by The Google Retail Team
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Posted:
(cross-posted from the Inside AdWords Blog)

The holiday season is about giving.  And, of course, buying.  You know this, and your holiday paid search plan is almost definitely in place by now - but is there anything that could have slipped through the cracks?  We want to help you get every drop of retail goodness out of the busy weeks ahead, so we put together this checklist to ensure that your plan accounts for everything it should.
Download the Essential Paid Search Holiday Checklist
Does your plan account for all of those little things that may get overlooked?
  • Efficient communication with your team
  • Driving performance with the right strategies and messaging
  • Contingency plans if things don’t go as you imagined they would
Regardless of what your account and account team looks like, it’s never a bad idea to double check that the pieces to your master plan are all in place.

With every day during the holiday season being critically important, decisions can get magnified.  So make the right decisions and amplify your success.  Download the Essential Paid Search Holiday Checklist today.  Your team (and your account) can thank you once things settle down after the Last Day to Ship Before Christmas has come and gone.

Posted by Matt Lawson, Director, Performance Ads Marketing
4 comments | Labels: , ,

Posted:
Cross-posted from the Google Inside AdWords Blog

The holiday season is a time of the year when many of us spend hours finding the perfect gifts. It’s also a time when knowing that an online retailer is trustworthy is more important than ever. That’s where Google Trusted Stores comes in - we’re spreading holiday cheer by helping people find the best online stores and shop with confidence.

Google Trusted Stores is a free certification program to highlight retailers that offer a consistently great shopping experience. Qualifying merchants display a badge on their website, and Google stands behind these stores by offering $1,000 of free purchase protection. Since we introduced the program last year, we’ve been working hard to expand it, including launching a new integration with seller ratings on AdWords, updating the badge with more helpful information for shoppers, and broadening store participation around the world.

Shopper feedback powering seller ratings

Google Trusted Stores now helps to power seller ratings, which show on AdWords text ads as well as Product Listing Ads on Google Shopping. This integration provides shoppers with valuable information, while giving participating retailers a free and easy way to earn the ratings they deserve. Advertisers who display seller ratings on their ads typically see a boost in AdWords click-through rates, with higher ratings generally resulting in higher click-through rates.

Providing helpful information at shoppers’ fingertips

In the US, Google Trusted Stores now provides shoppers with an upgraded store performance summary that appears when they hover over the badge on a merchant’s website. The summary includes helpful returns, delivery, and customer support responsiveness metrics provided by StellaService, a company that objectively measures the customer service experience by shopping anonymously at online stores.

More confident shoppers fueling global expansion
Millions of people now see the Google Trusted Stores badge on retailer sites and in Google ads every day. In fact, we’ve more than tripled US store participation in the last year. Because shoppers value the badge, many of these stores are seeing sales growth. For instance, OnlineShoes measured a 4.2% sales increase from the Google Trusted Stores badge, and AutoAnything saw an increase of 5.2%.

Given the great shopper and retailer response in the US, we’ve started to expand Google Trusted Stores around the world. We recently introduced pilot programs in the UK, France, Germany, and Australia, each with a collection of excellent merchants such as Schuh (UK), Spartoo.com (France), PEARL (Germany), and Kogan (Australia). (Note - only shoppers located in a particular country will see the badge for that country.)

Learn more 
To learn more about the program, please visit our website. If you’re a US retailer, you can apply to become a Google Trusted Store. If you are a retailer outside the US, please let us know you’re interested here: UK, France, Germany, Australia.

Happy Holidays and Happy Shopping!

Posted by Brian Marquardt, Group Product Manager, Google Shopping 
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Posted:
Can online search ads impact offline store sales? The connection seems counterintuitive, but the answer is a firm "yes." A milestone meta-analysis of experiments with 13 top U.S. retailers, conducted by Applied Predictive Technologies, proves that search ads drive incremental offline sales. Results vary by industry and advertiser, but the research offers guidance for multi-channel retailers: Create a seamless connection between your channels and use digital to efficiently drive sales across the board.

 To read the full article visit Google Think Insights.

 Posted by Nina Thatcher, The Google Technology Team
5 comments | Labels: , , , ,

Posted:
Cross-posted from the Official Google Blog

Thanksgiving is just a few days away, and if you’re like us, you still have loads of stuff to buy on your expanding holiday gift list. If you can’t imagine braving the crowds to get everything picked and purchased, don’t worry: our elves have made some improvements to Google Shopping in time for the holidays.

Find the hottest toys and get inspired with our holiday shortlists
We’ve curated holiday shortlists for top gift categories including Hot Toys, Electronics, Google & Android Gadgets, Gifts for the Home, Gifts for Her and Gifts for Him. For those of you looking for something to delight the kids in your life, here are some of the top trending toy searches on Google Shopping this month:

And for those of us wanting to relive our childhoods, we’re also seeing many nostalgic toys making a comeback this year:

Browse more quickly and easily
A new shopping experience on desktop, tablet and mobile makes it easier than ever to browse and hone in on items you want to buy, whether it’s a camera, a ski jacket or an ice cream maker. Click on a product to preview details like sizes, colors and description, and find out if it’s available at a nearby local store. If you see an item that’s almost perfect but not quite, click to view “visually similar” items.

Make your shortlist and check it twice
Shortlists help you keep track of products that catch your eye, compare them at a glance, and share ideas with friends and family. Your shortlist now also stays with you at the top of each page while you browse Google Shopping, so you can keep track of items as you go.

Check out the product from all angles
Sometimes it’s hard to imagine what an item actually looks like from the online picture. Now, for many items on Google Shopping, you can see a 360° view of the products. These interactive images bring you the in-store feeling of holding and touching a product.
Once you’ve got something for everyone on your shopping list, we encourage you to buy something for yourself. You’ve earned it.

Posted by Karen Corby, Senior Product Manager, Google Shopping
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